| Action/Event | Recipient | Notification Sent |
|---|---|---|
| New introductory session request | Mentor | Alert about new request, with mentee’s form |
| Introductory session accepted | Mentee | Confirmation with date/time |
| Introductory session rejected | Mentee | Rejection notice with reason |
| Session booked (paid or free) | Both | Confirmation with session details |
| Session canceled | Both | Cancellation notice with updated calendar |
| Session rescheduled | Both | Updated session details |
| Session reminder (24–48h before) | Both | Reminder of upcoming session |
| Session starting soon (1h before) | Both | Quick reminder |
| Session completed → confirmation | Mentor | Prompt to update status |
| Session confirmed/completed | Mentee | Notice that session is marked complete |
| New bundle/subscription purchased | Mentor | Alert about new mentee subscription |
| Subscription paused | Both | Notification about pause and impact |
| Subscription resumed | Both | Notification that sessions can continue |
| Subscription completed/expired | Both | Notice of bundle completion |
| Payment received | Mentor | Confirmation of payment |
| Payment failed | Mentor | Alert to update payment settings |
| New Review | Mentor | Notification if there is new review |
| Availability updated (mentor) | Mentee | Notification if bookings are affected |
| Waitlist status (intro full) | Mentee | Placed on waitlist message |
Website Guide - For Mentors
Notifcations
Stay updated with real-time alerts on sessions, subscriptions, payments, and reviews—ensuring mentors and mentees never miss important actions or updates.